Customer care commitment

What makes us Petersime

At Petersime, we put customer care commitment at the heart of our organization. Whatever you need to lead your hatchery to success, our experts are there for you. We deliver the most profitable hatchery and provide you with the right support to keep your hatchery performing at the highest level throughout its entire life cycle. We are a partner for life.

Personal

A personal approach runs through the heart of our organization. All services are adapted to your unique circumstances, needs and wishes so you can maximize your profit for life your way.

Local

Having a network of experts located in all parts of the world enables us to assist you locally and efficiently. The Petersime Headquarters sets the standard for all service offerings worldwide, while our Regional Centres provide customer proximity and local perspectives.

Proactive

Proactiveness is integrated into our organization’s daily operations. The best outcome for our customers is always prioritized. We take initiative, embrace responsibility and focus on the best possible solution.

Innovative

Through continuous innovation, we aim to overcome challenges by going beyond conventional support. As an example, we implement the use of Augmented Reality to take remote support to the next level.

Project support

We make sure you get a solution tailored to your needs

A hatchery project represents a significant capital investment for any owner. Petersime has the in-house expertise to implement the optimum solution adapted to your needs. What is more, we can take on the complete project package for you, including study, design, planning, coordination, supply and installation.

Installation support

We minimize your start-up time and get your operations running smoothly

At Petersime, we understand that starting up a new hatchery can push your own organization to its limits. Our qualified professionals make sure that the installation is finished on time and within budget. They also provide the right start-up support for hatchery personnel to ensure a smooth transition from installation to operation.

Life cycle support

We maximize your business continuity and help you run the most efficient hatchery

As a lifelong partner, Petersime offers a comprehensive set of high-quality services to support you whenever you need it. Our life cycle support boosts the productivity of your incubators, increases the knowledge of your people and serves as the basis for your sustainable business success.

Intelligent hatchery solutions

Find your way to our solutions

Our engineers use innovative research and technology every day to constantly develop new solutions. Discover Petersime’s full range of intelligent hatchery solutions that maximize your performance and profitability.

Services