Petersime Service Station

Performance Optimization Centre

Immediate 24/7 assistance

You can reach our helpdesk around the clock by telephone, fax or e-mail. When you contact us for technical support, you are assisted directly by an expert in either technology or embryology. In addition, each of these expert helpdesk agents can call upon a knowledge database that is continuously being updated. That way, you are guaranteed a fast and accurate response to your question.

1. Over 90% of the technical questions we receive are solved within thirty minutes.
2. If necessary, we can set up remote connections with your machines to analyze the problem.
3. Our helpdesk agents advise you how to get optimal results out of your incubator.