Petersime hosts first local training session in China
Last November, Petersime’s local team in Tianjin, China, organised its first single-stage incubation training for Chinese customers.
The single-stage training session, coordinated by chief representative Sandy Qi and service manager Nan Wu, was the first of many events that will take place in the Chinese office. A group of twenty participants, from hatchery managers to technical engineers, joined for a four-day programme full of presentations that covered all aspects of the single-stage incubation process. Topics such as the functionalities of Petersime incubators,the Embryo-Response Incubation™ technologies and a practical breakout session were of great interest to them. Moreover, each attendee had the opportunity to engage one-on-one with our incubation experts, who helped them find personalised solutions to further optimise their hatchery’s operations.
By offering training events locally, Petersime wants to help customers in China gain a better understanding of their (newly operational) machines and the technology used in their hatchery, without having to travel long distance.
Yan Xiang, manager at Fujian Sunner Development Company, said: “I have benefited a lot from the training activities. The content is very practical and specific, plus the knowledge I have gained helps us to use our incubation equipment in a more efficient way. Additionally, thanks to this event, a communication platform with our poultry industry peers has been established, creating a good opportunity to learn from each other and share experiences."
The regional team in Tianjin has seen a substantial growth in the past few years, and three new domestic service engineers are coming aboard soon. Petersime China has recently settled into a new and bigger office, all with the goal to offer the best customer service in the ever-evolving Chinese market.
Besides a spacious customer centre that is used for training and other events, a warehouse for the storage and processing of spare parts was opened.