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Service offerings

We offer you an excellent after-sales service. Providing peace of mind that comes from confidence and trust in your equipment and back-up service, 24 hours a day.

At Petersime, you can rely on an efficient after-sales service that includes:

  • 24/7 support
  • After-sales service helpdesk
  • A team of qualified experts ready to help you
  • A wealth of support information on
  • A fast response to your problem
  • Broad knowledge accumulated through many years of experience
  • An on-line webshop
Your peace of mind is our primary concern.

Performance optimization

You can reach our helpdesk around the clock by telephone, fax, or e-mail. Immediate 24/7 assistance.

Technical documentation

When you need technical information, you usually require it immediately. Petersime’s Technical Documentation makes information available to you around the clock.

Spare parts

You want to avoid hassles and errors when ordering spare parts. Petersime makes the ordering process easy. The right component at the right time.

Training programmes

Petersime assists in optimising your entire hatchery performance by looking beyond your incubators. We offer incubation training and hatchery management courses at starting, intermediate or more advanced levels, presented both online and in person.

Parts repair

In-house repairs guarantee durability. When the electronic printed circuit boards or sensors of your incubators need repairing, you need to be able to count on the best possible service.